For Tenants
Fast WiFi in your flat.
R299/month. No contracts.
If your building is on the UrbanLink network, you connect in 60 seconds. Multi-device, uncapped, no setup fees, and no 12-month contracts.
Everything you want. Nothing you don't.
Four things that make UrbanLink different from every other option in Pretoria.
Online in 60 seconds
Connect to the building WiFi, open the captive portal, choose a plan, and you're live. No technician. No installation appointment. No waiting 7–14 days.
No contracts, ever
Day passes, week passes, and monthly plans all cancel anytime. Switch between plans, pause for a month, or stop — your call, no penalties.
Multi-device from day one
One account covers your phone, laptop, smart TV, and tablet. Standard plan: 3 devices. Pro plan: 5 devices. No per-device charges.
No coverage gamble
Unlike Rain 5G, UrbanLink doesn't depend on your flat's mobile signal. The infrastructure is in the building — it works the same on every floor, every unit.
How to get connected
Three steps from no WiFi to fully online.
Connect to the SSID
Join 'UrbanLink — [Building Name]' from your WiFi settings. The captive portal opens automatically.
Choose your plan
Free 5-day trial, Day Pass, Week Pass, Standard, or Pro. Pay by card or EFT — takes 30 seconds.
You're online
All your devices connect. Use the client portal to manage your plan, track usage, and log support tickets.
Works on everything you own
One UrbanLink account. All your devices. No per-device fees.
Standard plan: up to 3 simultaneous devices. Pro plan: up to 5 devices.
Savings
Put R4,000+ back in your pocket every year
UrbanLink Standard at R299/month vs the alternatives Pretoria tenants actually use.
Competitor pricing verified from public sources, February 2026. Savings are approximate and vary by tenant.
We've got your back
Real support. Fast response. No runaround.
WhatsApp support
Log issues or ask questions directly on WhatsApp. A human responds — not a bot.
99.5% uptime SLA
We target ≥99.5% monthly gateway uptime. If we miss it, you get service credits.
≤30 min first response
Between 08h00–22h00. If it's a network issue, we escalate immediately.
Ready to ditch mobile data?
Start with a free 5-day trial — no credit card. If your building isn't on the network yet, let us know and we'll reach out to your property manager.