IT Support & Infrastructure
Technology that simply works.
From everyday technical support to complete network and infrastructure projects — delivered remotely and on-site across Pretoria and greater Gauteng. Because we run carrier-grade networks ourselves, you get a partner who understands infrastructure end-to-end, not just a break-fix helpdesk.
What we cover
Three layers of support — pick what you need, or hand us the lot.
Technical & end-user support
- Remote and on-site helpdesk — troubleshooting and fault resolution
- Desktop, laptop and mobile device setup and maintenance
- Software installation, updates, licensing and printers
- Microsoft 365 & Google Workspace setup, migration and admin
Network & infrastructure
- WiFi and LAN design, installation and optimisation
- Routers, switches, firewalls and structured cabling
- Server, NAS and storage setup; backup & disaster recovery
- CCTV, access control and communal-infrastructure support
Managed IT services
- Monthly retainers — monitoring, maintenance, patching, backups
- Predictable support contracts that keep downtime low
- Network security, monitoring and performance tuning
- Technology advice and procurement as you grow
Who we help
Built for South African businesses and the buildings we serve.
SMBs & offices
Outsourced IT that just works — your IT department, on tap.
Buildings we connect
IT and communal-network support layered onto your UrbanLink network.
Body corporates & estates
CCTV, access control and shared infrastructure for complexes.
One partner for the whole building
Connect your building with managed WiFi, run it on UrbanLink PMS, and keep it all online with our IT support — one accountable team, one point of contact.